Day: 17 October 2013

  • Website domain registration scam by DomainRegister

    If you have registered an internet domain for your website, you may be the target of scams by other domain registrars who may employ a number of procedures to trick you into registering additional similar domains at inflated prices.

    These organisations are able to find out your contact details, as the registered domain owner, by consulting the Whois Database. They then post you out an official looking letter in the mail which may closely resemble an invoice to be paid.

    A recent perpetrator of such a scheme is “DomainRegister”. Their contact details are:

    Domain Register Pty Ltd
    Level 3, 480 Collins Street
    PO Box 37 Collins Street West
    Melbourne, VIC, 3000
    Phone: 1300 855 811
    Website: www.domainregister.com.au
    ACN: 127 506 807
    Bank details: ANZ, Cloverdale, Western Australia

    An example of a letter they may post out to you is included below:

    DomainRegister
    Domain Register Pty Ltd with their unsolicited invitation to register a domain at a very inflated price, which closely resembles a bill for a service that you should pay.

     

    They are trying to get you to register an additional domain which is very similar to one of your existing domain names. For example, it may be a .com or .net.au version of a .com.au domain. The offer to register is aimed at either convincing you that you are in fact renewing your existing domain, or that you should register the similar name to protect your internet identity. They push the legal boundaries of billing you for something you didn’t order by the use of headers and wording that includes “domain name available” and “this is an invitation to register”. The registration prices are very excessive, typically several hundreds of dollars or up to 10 times the amount of an equivalent service provided by a reputable provider. Any offers for free gifts or bundled in services do not offset the large total of the bill.

    Before deciding to renew your existing domain, or registering a similar domain to one you already own, you should shop around for the best deal and ensure that your selected domain registrar has been accredited by auDA – the Australian domain name administrator. See the official list of accredited domain registrars and visit each registrar’s website to compare domain name pricing.

    Two years ago, auDA posted out a warning about the ongoing unsolicited letters being sent out by Domain Name Group and Domain Register.