Experience the history and heritage of Victoria’s Gold Rush era

Melbourne and the state of Victoria boomed in the 1850s after an influx of people from around the world entered the region to try their hand at winning big in the gold rush. In fact, in 1852 more immigrants leaving Britain purchased tickets to Melbourne than to any other destination around the world. While the capital and its surrounds have changed dramatically since then, there are still remnants of the era existing in the state that visitors can explore. If you want to visit Victoria to experience sites of the gold rush past, then read on for some of the top tourist attractions on offer.

 

Arrive in Melbourne by ship

spirit of tasmania

Spirit of Tasmania – a trip to remember

You can start your journey like so many goldminers did in the 1850s – by ship. However, unlike the gold rush prospectors of the past who battled appalling conditions, scurvy and other diseases on the journey, today’s tourists can instead visit Victoria on the Spirit of Tasmania, a stylish and comfortable cruise liner operating twice daily between Tasmania and Victoria. You can put your car on board in Tasmania and then enjoy a pleasant journey across the Tasman to Melbourne. Once there you have your vehicle on hand to tour around the best historical sites in and near Melbourne.

 

Sovereign Hill

Sovereign Hill

Sovereign Hill – it’s pure gold!

One of the most popular tourist attractions in Victoria is Sovereign Hill, an outdoor museum in Ballarat that tells the story of the region during the gold rush. Visitors to Sovereign Hill can enjoy feeling like they have stepped back in time on Main Street, where costumed actors parade up and down, or try their luck panning for gold. Children will love visiting the on-site theatre to watch a show or watching steam-driven machinery in action, as well as the multi-million dollar sound and light show that is presented at night. Adults are sure to enjoy the fully-guided gold mine tour, a horse-drawn coach tour of the town, or getting a glimpse of the many gold nuggets in the museum. Family tickets are available for around $117.

 

Visit Melbourne Museum

Melbourne Museum

Melbourne Museum – explore life in Victoria

Located in inner-city Carlton, the Melbourne Museum provides an affordable day out for families. With tickets just $10 for adults and free for children, parents don’t need to spend a lot to take their family to this museum for an exploration of life in Victoria over the ages. The museum covers a wide array of subjects in its eight galleries, from the state’s culture and history to its natural environment. The Melbourne Story exhibition features over 1200 objects from Museum Victoria’s vast collection, including a Cobb & Co Coach and a gold mining model from 1858.

 

The Old Melbourne Gaol

Old Melbourne Gaol

Old Melbourne Gaol – a crime & justice experience

Built in the mid-1800s, the Old Melbourne Gaol housed criminals, petty offenders, the mentally ill and the homeless during the peak Gold Rush period. At the oldest prison in Melbourne families can explore the three levels of the gaol and see Ned Kelly’s death mask; take a tour of the cells and visit the Police City Watch House; take part in a trial recreation at the old Magistrate’s Court; or take an evening tour of the facilities…if they dare! Family passes cost around $55 for the day.

 

Melbourne Walks

Goldrush cottage

Visit Melbourne’s oldest residence on a Melbourne Walks tour

Melbourne Walks is a company that operates walking tours throughout Melbourne. For tourists who would like to learn some more about the Gold Rush period, they can embark on a cottage tour of the city’s oldest residence and its surrounds. The gold rush cottage is owned by George and Lola Russell and was built in 1850. Tours cost around $70 per person, last for approximately 2 and a half hours and include morning or afternoon tea.

6 must see attractions for kids in Melbourne

Melbourne is a magic city for a fun and family friendly holiday. It’s easy to get around, there are loads to see and do and the kids will be delighted by the novelty of travelling around on the vintage trams. There’s also lots of budget accommodation and fantastic cheap eats, so a holiday in Melbourne needn’t break the family budget.

Here are six must see attractions in Melbourne and surrounds that all the family will enjoy.

 

1. Watch the Penguin Parade on Phillip Island

Penguin Parade

The nightly penguin parade at Phillip Island

Take a waddle on the wild side at the famous Penguin Parade on Phillip Island, a 90 minute drive from Melbourne. Every evening at sunset thousands of little penguins (the world’s smallest and cutest) cross the beach and settle into their burrows for the night. A family ticket for two adults and two children costs from $56.50. While at Phillip Island, be sure to stop by the Koala Conservation Centre and Churchill Heritage Farm.

 

2. Visit Melbourne Museum

Phar Lap

Phar Lap – Australia’s wonder horse

Located in Carlton, the award-winning Melbourne Museum explores the nature, culture and history of Victoria. Highlights include a complete skeleton of a blue whale, the famous race horse Phar Lap, a living rainforest, the Bunjilaka Aboriginal Cultural Centre and an IMAX theatre. Entry is around $10 for adults, while children up to 16 years of age are free.

 

3. Old Melbourne Gaol

Old Melbourne Gaol

Old Melbourne Gaol – a crime & justice experience

Located in Russell Street in Melbourne’s CBD, the Old Melbourne Gaol precinct includes Melbourne’s oldest gaol, the historic Magistrate’s Court and former Police City Watch House. A day tour ticket for two adults and two children costs around $55, or thrill children over 12 by taking The Hangman’s tour or an evening ghost tour by candlelight.

 

 

 

 

 

4. Travel on the Spirit of Tasmania

Spirit of Tasmania

Spirit of Tasmania – a trip to remember

Take the kids ‘overseas’ on a side trip to Tasmania cruising across Bass Strait with the Spirit of Tasmania. Choose from day or night sailings between Melbourne and Devonport and enjoy a range of facilities on board including dining and bars, a playroom, games arcade and cinema. Adult day tickets start from around $79 and children $5. Take your car along with you from around $89.

 

5. Eureka Sky Deck 88

Eureka Skydeck

Eureka Skydeck

Located atop the Eureka Tower in Southbank, the Eureka Sky Deck 88 offers awe-inspiring 360 degree views from the highest public vantage point in the Southern Hemisphere. For a real thrill seeker experience try The Edge, a glass cube that projects three metres out from the building. Family tickets for two adults and two children cost around $42. The Edge experience is extra.

 

 

 

 

 

6. Fairy Park

Fairy Park

Fairy Park – tales, myths and legends

A one-hour drive from Melbourne, Fairy Park at Anakie is a wonderland for the whole family. Kids can become a knight, a princess, a hero or a villain for the day and enter a world dedicated to storytelling, fairy tales, myths and legends. Tickets are from around $16 per adult and $8 per child, children under three years free.

 

 

These six must-see attractions are just the beginning of the many family-friendly activities on offer in Melbourne. So take the family to Melbourne for a fun-packed holiday of a lifetime.

Website domain registration scam by Domain Name Group

Last week, we reported the domain registration scam by DomainRegister.  Now, a week later, another one has popped up, this time by Domain Name Group.

It’s very similar to the DomainRegister scam – you are sent an official looking document which resembles an invoice that needs to be paid.  The document comes from:

Domain Name Group Ptd Ltd
Level 1, 530 Little Collins Street
GPO Box 4111
Melbourne, VIC, 3000
Phone: 1300 255 144
Website: www.domainnamegroup.com.au
ACN: 135 472 305
Bank deposit details: Bank of Cyprus (Delphi Bank)

An example of their letter with payment options is included below.  It looks extremely similar to the one from DomainRegister.

Domain Name Group

Domain Name Group with their unsolicited invitation to register a domain name at a high price, which very closely resembles a bill for a service that you should pay.

They attempt to get you to register an additional domain which is quite similar to one of your existing domain names. For example, it may be a .com or .net.au version of a .com.au domain you already own. The offer to register is aimed at either convincing you that you are simply renewing your existing domain, or that you should register the similar name to protect your internet identity. They push the legal boundaries of billing you for something you didn’t order by the use of wording that says “this is an invitation to register – if you are not the proprietor or do not wish to register, disregard this letter”. The registration fee is very excessive, typically several hundreds of dollars, which is up to 10 times the amount of an equivalent service provided by a reputable provider. The offer of free web or email forwarding does not offset the large total of the bill.

Before deciding to renew your existing domain, or registering a similar domain to one you already own, you should definitely look around for the best deal.  But most importantly, ensure that your selected domain registrar has been accredited by auDA – the Australian domain name administrator. See the official list of accredited domain registrars and then visit each registrar’s website to compare their domain name pricing.

auDA posted out a warning two years ago about the ongoing unsolicited letters to businesses from Domain Name Group and Domain Register.

Website domain registration scam by DomainRegister

If you have registered an internet domain for your website, you may be the target of scams by other domain registrars who may employ a number of procedures to trick you into registering additional similar domains at inflated prices.

These organisations are able to find out your contact details, as the registered domain owner, by consulting the Whois Database. They then post you out an official looking letter in the mail which may closely resemble an invoice to be paid.

A recent perpetrator of such a scheme is “DomainRegister”. Their contact details are:

Domain Register Pty Ltd
Level 3, 480 Collins Street
PO Box 37 Collins Street West
Melbourne, VIC, 3000
Phone: 1300 855 811
Website: www.domainregister.com.au
ACN: 127 506 807
Bank details: ANZ, Cloverdale, Western Australia

An example of a letter they may post out to you is included below:

DomainRegister

Domain Register Pty Ltd with their unsolicited invitation to register a domain at a very inflated price, which closely resembles a bill for a service that you should pay.

They are trying to get you to register an additional domain which is very similar to one of your existing domain names. For example, it may be a .com or .net.au version of a .com.au domain. The offer to register is aimed at either convincing you that you are in fact renewing your existing domain, or that you should register the similar name to protect your internet identity. They push the legal boundaries of billing you for something you didn’t order by the use of headers and wording that includes “domain name available” and “this is an invitation to register”. The registration prices are very excessive, typically several hundreds of dollars or up to 10 times the amount of an equivalent service provided by a reputable provider. Any offers for free gifts or bundled in services do not offset the large total of the bill.

Before deciding to renew your existing domain, or registering a similar domain to one you already own, you should shop around for the best deal and ensure that your selected domain registrar has been accredited by auDA – the Australian domain name administrator. See the official list of accredited domain registrars and visit each registrar’s website to compare domain name pricing.

Two years ago, auDA posted out a warning about the ongoing unsolicited letters being sent out by Domain Name Group and Domain Register.

Queensland Vs. Victoria for summer holidays in the sun

Sunset in Melbourne

Sunset in Melbourne.

Many have the impression that the perfect example of an Australian summer beach holiday is spending time in Queensland with family or friends. However, for those that love the daylight, your number one choice during summer should really be Victoria.

With Queensland not observing daylight saving time, and being closer to the equator which ensures its summer days don’t get too long, both those factors ensure that sun lovers should consider Victoria for that summer beach holiday.

Let’s compare the summer sunrise and sunset times for an iconic beach location in those two states:

21st December 21st January
Location Sunrise Sunset Sunrise Sunset
Sorrento
(Mornington Peninsula, Victoria)
5:54am 8:44pm 6:21am 8:43pm
Surfers Paradise
(Gold Coast, Queensland)
4:47am 6:42pm 5:09am 6:46pm

If you’re planning to get the first rays of the morning sun on Queensland’s Gold Coast, you’ll need to ensure you’re up at the unearthly hour of 4:47am on 21st December. However, you can almost forget that evening BBQ in the sun, with darkness falling from 6:42pm.

Compare that to a summer beach holiday at Sorrento, on the Mornington Peninsula in Victoria. Sunrise is at the more reasonable time of just before 6am on 21st December.  And you can still feel the warmth of the sun until just before 9pm at night – perfect for those evening meals, walks and swims.  Fast forward one month, and while the days are half an hour shorter near the end of January, all that lost daylight time is taken out of the morning, so you can sleep in a bit longer and still enjoy those sunny evenings.

If your ideal summer holiday is evenings filled with daylight right up until quite late, then Victoria is a much better choice than Queensland…by 2 hours a night!

Environmentally friendly accommodation in Victoria

Environmentally friendly

We can all take steps to protect the environment when travelling or on holidays

It’s now becoming easier when staying or holidaying in Victoria to ensure that your activities impact as little as possible on the environment. By selecting environmentally friendly accommodation, you can do your bit to reduce waste and conserve the resources of our planet.

Ecotourism Australia provides certification for tourism operators that are environmentally, socially and economically sustainable. This assures travellers that the accommodation they are staying at, or the tour they are going on, is backed by a strong and well-managed commitment to sustainable practices.

Eco certified operator

The “eco certified” logo

Look out for the Eco Certified logo or visit www.ecotourism.org.au to search for certified operators.

There are several levels of certification, with the highest being Advanced Ecotourism. This is awarded to the country’s foremost and innovative operators.  In Victoria. only a small number of accommodation properties have achieved this certification, and one of them is the very special Venus Bay Eco Retreat.

Venus Bay Eco Retreat

Venus Bay Eco Retreat – a certified nature retreat

Venus Bay Eco Retreat offers a truly unique experience, nestled in secluded native bushland within the Gippsland coastal community of Venus Bay.  It’s well away from the tourist crowds, yet within each reach of panoramic beaches and tranquil wetlands.

The retreat can sleep up to 5 people and is decorated with colours which are inspired by the surrounding forest. It is well-equipped and features a kitchenette, sound system, quality linen, certified organic bathroom products, certified organic breakfast provisions stocked up on arrival, and the use of The Cobb – an eco-friendly outdoor roasting oven and BBQ.  The retreat is ideal for couples, families and small groups.

As the Venus Bay Eco Retreat is a climate-action certified business, guests are encouraged to reduce landfill waste. Vegetable scraps can be composted and recyclable waste is collected.

Yoga mats are provided in the retreat, while massages and organic hair and beauty treatments are available nearby and can be booked in advance for guests.

Blue Wren

A blue wren – one of many varieties of birds you may spy at Venus Bay Eco Retreat

Discover nature when staying at Venus Bay Eco Retreat.  The property is home to kangaroos, wallabies, wombats, abundant bird life, echidnas, lizards and ringtail possums. You may be lucky enough to spot some unusual native creatures including as micro bats, native bees and pygmy possums.

Live simply with respect for nature and stay at eco-friendly accommodation!

Discover more environmentally-friendly accommodation options when staying in Victoria.

Chasing the sun in Victoria

Sunset

Sunset at the beach

Despite the small size of Victoria compared to other states in Australia, there can be significant variations between the lengths of days, sunrise and sunset times, and actual periods of sunshine.

Do you like things early?  Then Mallacoota is the place to be. Of all the towns in Victoria, it has the earliest sunrise at 5:36am around the 21st of December.  Mallacoota is also known for its early sunsets in winter – the sun will dip below the horizon at just 4:50pm on the 21st of June.

Perhaps you like things late? Then head to Portland, in the far west of the state. Sleep in during those chilly winter mornings, with sunrise at a leisurely 7:51am on the 21st of June. Fast-forward 6 months, and you’ll definitely make the most of those balmy summer nights with sunset not occurring until 8:57pm.

If you want to minimise or maximise the actual hours of daylight you experience, then it’s a toss up between the remote southern coastal extremes of Cape Otway and Wilsons Promontory.  For those craving light, visit Cape Otway and enjoy the longest day in the state on the 21st of December – 15 hours and 4 minutes. For those that love the nocturnal way of life, then Wilsons Promontory comes in with just 9 hours and 25 minutes of daylight on the 21st of June, resulting in a really long night of around 14½ hours.

Mildura

Mildura on the Murray River – the sunniest area in Victoria

Of course, daylight hours for sun lovers means little if there’s cloud cover. The best places in Victoria to maximum your sun exposure are the towns along the Murray River from Wodonga westwards. The pick of the crop is Mildura which typically enjoys more sunshine that any other area in Victoria during those short winter days.

Station patronage on Melbourne’s rail network

Public Transport Victoria

Each financial year, passenger numbers at each of Melbourne’s railway stations is collated and published by Public Transport Victoria.

The table below shows the top 20 most used Melbourne railway stations in the 2011/2012 financial year (1st July 2011 to 30th June 2012), with a comparison on how each of those stations fared from last year.

Rank Change
this year
Station Millions of
passengers
1 Flinders Street 26.187
2 Southern Cross 16.828
3 Melbourne Central 14.333
4 Parliament 10.734
5 Flagstaff 4.982
6 +1 Footscray 4.199
7 -1 Caulfield 4.065
8 Box Hill 2.743
9 +3 Dandenong 2.658
10 -1 Frankston 2.472
11 South Yarra 2.399
12 -2 Glenferrie 2.356
13 +1 Richmond 2.070
14 -1 Camberwell 2.052
15 Sunshine 1.981
16 Glen Waverley 1.801
17 Oakleigh 1,760
18 +3 Clayton 1.721
19 +4 Laverton 1.716
20 +2 Essendon 1.671

The top 5 busiest stations are all the ones that immediately service the Melbourne CBD. They are the above-ground stations of Flinders Street and Southern Cross, plus the City Loop underground stations of Parliament, Melbourne Central and Flagstaff.

Of all the stations that were open for the entire 12 months of last financial year, Wattle Glen (on the Hurstbridge line) and Officer (on the Pakenham line) were the least used.

See the full patronage data for every single railway station over the last four financial years.

End of freeway destinations from Melbourne

Map of Victoria

Driving from Melbourne to the end of its freeways in regional Victoria

If you’re in Melbourne, you may decide that for a hassle-free and non-stop drive into regional Victoria for a day out or extended stay, you’d like to travel to the end of one of the city’s several freeways.  Let’s see where you can go.


M1 – MONASH FREEWAY / PRINCES FREEWAYto YARRAGON

Follow the Monash Freeway through Melbourne’s south-eastern suburbs, then eastwards from Berwick towards Gippsland where it changes its name to the Princes Freeway.  Exercise caution when driving along the section between Nar Nar Goon and Longwarry North – the freeway drops to a lower standard and includes several busy level road crossings, but you won’t have to stop at those.  Eastwards from Longwarry North, the freeway returns to a high standard again, and the speed limit rises to 110 km/h.

If you’re hungry along the way or need fuel, service centres with direct access to both sides of the freeway are located at Officer and Longwarry North.

Yarragon

Yarragon – a tourist village located 116 kilometres from Melbourne

The freeway ends at the charming town of Yarragon where you’ll stop at your first set of traffic lights since leaving Melbourne. This tourist village features an attractive strip of shops which overlook an extensive garden with manicured lawns, colourful flowers, a rotunda and lots of seating. Browse through antique and craft shops, drop into the Town & Country Gallery, or treat yourself to some refreshments or a meal at the local hotel or one of Yarragon’s cafes or restaurants. Yarragon is set against the backdrop of the Strzelecki Ranges, so you can take a scenic drive southwards from the town up into the hills.


M11 – PENINSULA LINK / MORNINGTON PENINSULA FREEWAYto ROSEBUD

Depending where you are in Melbourne, you can access Peninsula Link and the Mornington Peninsula Freeway by starting off on either the Monash or Eastern Freeways, then using EastLink (a toll road) to reach the start of Peninsula Link at Seaford.

The high-standard Peninsula Link and Mornington Peninsula Freeway heads inland through the rolling countryside of the Mornington Peninsula, squeezes between the towering peak of Arthurs Seat and the beach-side suburb of Dromana, then arrives at the Jetty Road roundabout in the residential area of Rosebud.  Head northwards along Jetty Road for just over one kilometre and you’ll reach the commercial centre of Rosebud, which is separated from the beach by a bushy foreshore.

Rosebud

The beachside town of Rosebud – 73 kilometres from Melbourne

Rosebud is one of the largest centres on the Mornington Peninsula, with an extensive array of shops fronting Point Nepean Road, the Rosebud Plaza Shopping Centre and several major supermarkets. One of Rosebud’s interesting features is the extensive foreshore reserve which acts as a thick buffer along the beach. This reserve is home to picnic areas, community facilities and designated camping areas in some of the bushy sections. Rosebud is excellent for swimming with the calm and shallow waters of the bay making it ideal for children and families. For surfers, the ocean beaches fronting Bass Strait on the other side of the Mornington Peninsula, such as Gunnamatta and St Andrews, are a short drive away.


M1 – WEST GATE FREEWAY / PRINCES FREEWAYto GEELONG

Head westwards along the West Gate Freeway, crossing the iconic West Gate Bridge which spans the Yarra River and surrounding industrial areas.  The road then becomes known as the Princes Freeway as it heads south-west towards Geelong.

Service centres are located on both sides of the freeway between Little River and Avalon Airport, providing a convenient location for topping up with fuel or grabbing a coffee to keep you going.

The Princes Freeway skirts around the edge of Geelong’s sprawling suburbs and reverts to standard highway conditions in Geelong’s outer south-western suburb of Waurn Ponds, with several freeway exits providing access to Victoria’s second largest city.

Geelong

Geelong – the city on the bay, 75 kilometres from Melbourne

The city centre of Geelong fronts the waters of Corio Bay where there is an attractive waterfront precinct, a sandy beach, safe swimming enclosure and plenty of boating activity. Attractions galore can be found within Geelong including the National Wool Museum, Geelong Performing Arts Centre, several galleries, botanic gardens and the beautiful parkland along the Barwon River. Shopaholics will be right at home in Geelong, with its extensive collection of retail stores on the streets of the city centre, plus a selection of undercover shopping centres. Further afield, Geelong is the gateway to the emerging Bellarine Peninsula and of course Victoria’s internationally famous coastal drive, the Great Ocean Road.


M8 – WESTERN FREEWAYto BALLARAT

Access to the start of the Western Freeway is via the West Gate Freeway (M1) and/or the Western Ring Road (M80).  The high-standard roadway heads through Melbourne’s western suburbs on its journey westwards. Take care when driving on the section between Rockbank and Melton as there are several local roads which have direct level crossing junctions with the freeway. You’ll travel through the scenic valleys and farmland surrounding Bacchus Marsh, then on the eastern outskirts of Ballarat, the freeway standard drops again at Warrenheip with several local road crossings near a group of service stations.

The Western Freeway skirts around to the north of Ballarat, and there are several freeway exists which lead into the city centre and suburbs. The freeway ends to the west of Ballarat and becomes the Western Highway.

Ballarat

Ballarat, the city of gold, 113 kilometres from Melbourne

Ballarat is a city of grand architecture and many attractions due to its rich gold mining heritage back in those “gold rush” days of the 1850s. Re-live those days by visiting Sovereign Hill – a recreated gold township with activities for everyone of all ages. Visit the Museum of Australian Democracy at Eureka which commemorates the miners’ rebellion which is regarded as the birth of democracy is Australia. Other attractions include the Ballarat Aviation Museum, Bird World, the Ballarat Wildlife Park, Kryal Castle and Her Majesty’s – one of Australia’s historic theatres. There’s plenty of shopping in Ballarat, and if you want some time out, head to the beautiful botanic gardens and the parkland which surrounds Lake Wendouree.


M79 – CALDER FREEWAYto BENDIGO

The Calder Freeway commences in Melbourne’s northern suburb of Essendon, and drivers can enter it either via the CityLink section of the Tullamarine Freeway (a toll road) or the Western Ring Road (M80).  As the freeway reaches Melbourne’s outskirts, take care around the Calder Park area as there are several level road crossings which intersect the freeway.

The Calder Freeway heads north-west from Melbourne and crosses the Great Dividing Range at Macedon.  It doesn’t quite make it to Bendigo, dropping down to highway standard north of Harcourt, however it’s still a non-stop journey along the Calder Highway through the Greater Bendigo National Park and to Bendigo’s far southern suburb of Kangaroo Flat where you’ll stop at your first traffic light since Melbourne.

Bendigo

Bendigo, the jewel in Victoria’s crown – 148 kilometres from Melbourne

Bendigo, like Ballarat, is a city of grand architecture and wealth thanks to its rich gold mining history.  Bendigo and its suburbs are ringed on most sides by bushland, creating the impression of a city within a forest.  Within this city you can go underground into a real mine at the Central Deborah Gold Mine, take a trip through the city on its famous “talking tram”, get hands-on at the Discovery & Technology Centre and connect with the heritage of Bendigo’s Chinese people at the Golden Dragon Museum. Beautiful gardens are a feature of Bendigo and highlights including Rosalind Park with its lookout tower, Lake Weeroona and the White Hills Botanical Gardens.


M39 – GOULBURN VALLEY FREEWAYto SHEPPARTON

The Goulburn Valley Freeway starts 100 kilometres north of Melbourne, just outside of Seymour. Access from Melbourne is via the CityLink section of the Tullamarine Freeway (a toll road) and/or the Western Ring Road (M80), then head north along the Hume Freeway (M31) until you reach the exit to the Goulburn Valley Freeway.

The Goulburn Valley Freeway continues its journey northwards, roughly following the Goulburn River and drops down to highway standard on the southern outskirts of Shepparton as it makes its way into the city centre.

Shepparton

Shepparton, in the heart of Victoria’s prime fruit-growing district – 176 kilometres from Melbourne.

Shepparton is located within one of Victoria’s richest fruit-growing districts and is home to SPC Ardmona which has a factory direct sales outlet which is open to the public.  Shepparton has a strong cultural background and the city is home to museums, galleries and festivals.  There’s an extensive shopping precinct in Shepparton with its heart being the Maude Street Mall. If you’ve got kids, take them to Kids Town – one of Australia’s best community playgrounds. Natural attractions in Shepparton include Victoria Park Lake, on the highway just south of the city centre, the Goulburn River and the reserves and forests which line this iconic waterway.


What about the Hume Freeway (M31), you may ask? This freeway-standard roadway continues non-stop from Melbourne’s northern suburbs and across the Murray River into the neighbouring state of New South Wales, thus there is no end point for this freeway in Victoria. When the Holbrook bypass opens later in 2013, you’ll be able to drive from Melbourne to Sydney without stopping, although you should stop regularly for rest breaks of course.

Holiday Great Ocean Road & www.holidaygreatoceanroad.com false billing scam

Accommodation businesses operating within the Great Ocean Road region in Victoria have been on the receiving end of a false billing scam. It has been operating since 2012, resulting in bills being sent out for unauthorised advertising on a tourism website.

Invoices are being sent out by Holiday Great Ocean Road for advertising on the www.holidaygreatoceanroad.com website.  A sample of a typical invoice they post out in the mail is shown below.

Invoice - Holiday Great Ocean Road - www.holidaygreatoceanroad.com

An example of an invoice sent out by Holiday Great Ocean Road – www.holidaygreatoceanroad.com (recipient’s details blanked out)

Note the key characteristics of this invoice:

  1. It originates from a company titled Special Days Pty Ltd which is based in Sydney
  2. The company’s ABN is 37 086 159 211
  3. Their postal address is PO Box 4050 Parramatta NSW 2124
  4. Their billing enquiry phone number is 1300 656 789
  5. The invoice amount is $108.90 (i.e. $99 plus GST)
  6. The advertising commencement date, conclusion date or duration is not stated
  7. In order to convince the recipient of its authenticity, the “reference” box states the name of who has apparently authorised the listing, usually without a surname

Most people who receive an invoice like this never actually signed up for a listing with Holiday Great Ocean Road.  The first they find out about it is when a bill arrives in the mail. If they ignore the bill, they may receive more of the same invoices in the future.

Despite the fact an advertisement on Holiday Great Ocean Road has usually never been ordered by the recipient of the invoice, a cover letter is included which includes the following claims:

  1. “I emailed you several times and phoned your business but I was unable to get a  response.”  This statement is generally false as most accommodation providers have never been contacted by phone or email prior to the invoice arriving in the post.
  2. “Once the listing is deleted you can lose your ranking on holidaygreatoceanroad.com for key words as well as your Google ranking as the site is optimized for your establishment.”  This is a very misleading claim. Firstly, the www.holidaygreatoceanroad.com website receives so few visitors (not even Alexa.com has any data for it at the moment) so it is unlikely that a listing, or lack of one, will make any difference to a business. Secondly, because www.holidaygreatoceanroad.com is so poorly ranked in Google, there is only minuscule Google ranking value provided in the form of a link to an accommodation provider’s own website.

Accommodation listings on the Holiday Great Ocean Road website are typically created by copying information, including wording and photos, found on other websites that an accommodation provider is listed on.  This process may be automated which means vast numbers of listings can be created with very little time and effort. If this data collection process occurred a long time ago, it may mean information they are displaying can be quite out of date. This may negatively impact upon your business or mislead people who do happen to view your listing on the Holiday Great Ocean Road website.

Despite the fact that the www.holidaygreatoceanroad.com website has been created mainly by cutting and pasting content verbatim from other websites, including some information which is years out of date, they make this further claim on the invoice about the value of their product:

“Tired of stale and outdated websites? So are we! That’s why we are constantly updating and adding new content on a regular basis. Like the Great Ocean Road, this site is always growing!”

Unfortunately, some accommodation providers have paid the invoice for advertising they never ordered due to confusion over business names. The Holiday Great Ocean Road / www.holidaygreatoceanroad.com name and website address may be confused with a well-established business with exactly the same name but different website address – Holiday Great Ocean Road / www.holidaygor.com.au. It must be stated that the latter (www.holidaygor.com.au) is an award-winning and reputable accommodation booking service which has operated with the utmost of integrity since its commencement in 2002.

It is extremely important that accommodation providers keep current list of all organisations they are advertising their accommodation with to ensure that any false bills, particularly those with similar names to reputable businesses, are quickly identified. Should there is any doubt about the authenticity of a bill, contact the sender and ask for proof of authorisation.

For more information refer to the false billing scams information page on the ScamWatch website which has been set-up by the Australian Competition & Consumer Commission (ACCC).

If you’ve unintentionally paid money to Holiday Great Ocean Road, or even if you just receive one of their unauthorised bills in the mail, you can lodge a report with the ACCC by visiting their report a scam page.  Specify “false billing” as the scam type in your report.